Documentation

Select a category on the left, to get your answers quickly

Opensolr Global Hosting & Flexible Plans

🌍 Worldwide Infrastructure

Opensolr services are hosted in various regions worldwide, including:

  • US-EAST / US-WEST
  • Canada
  • EU-EAST / EU-CENTRAL / EU-WEST
  • Mainland China
  • Hong Kong
  • Australia
  • …and more upon request!

We operate across a range of trusted third-party data center and cloud providers.
Most of our infrastructure is hosted by AWS and Hetzner AG, but we are happy to accommodate other providers for any custom, dedicated plans.


🚀 Enterprise-Class Performance

We rely on very large, bare-metal servers, which are securely containerized.
Resources for each Solr Index are dynamically allocated and scaled globally according to index usage—meaning your performance is consistent, no matter which package you choose.

Find full explanations on our documentation pages.


💳 Simple, Transparent Billing

All our plans are pre-paid—there are no hidden costs or surprise fees.
What you see on the Pricing Page is exactly what you pay.

We also provide fully dedicated Managed Solr Cloud services for those who need total control.


🆓 Get Started: Free Trial & Easy Setup

Using a CMS like Drupal?
The official Search API Opensolr module automates everything, from account creation to server connection and Solr configuration files.


📚 Documentation & Support

Want to learn more or troubleshoot?
- Learn more about creating your index - Troubleshoot common issues - Visit our documentation pages for step-by-step guides.

Understanding Opensolr Resources & Upgrades

The Opensolr service runs on a set of resources that determine how you use and scale your search capabilities:


🚦 Core Resources

  • Indexes
    Standalone Opensolr indexes located in various regions worldwide.

  • Clusters
    Resilient clusters of servers that function as a unified Opensolr index, with added benefits as described here.

  • Disk Space
    The storage used by each of your Opensolr indexes or clusters.

  • Bandwidth
    The outgoing data traffic from Opensolr to your site or app.


⏫ When Should You Upgrade Your Plan?

You’ll typically need to upgrade your plan when:

  • Your Free Trial is over.
  • You’ve run out of any one of the above resources (disk, bandwidth, indexes, or clusters).

📈 Example: Out of Disk Space

Suppose you have 1 Opensolr index and it runs out of disk space.
Here’s how to check and upgrade, step by step:

  1. Check your index disk space consumption:

    1. Go to your Opensolr Control Panel - Index List.
    2. Click your index name:
      Opensolr Index Control Panel
    3. Check the disk space in your Opensolr Index Control Panel:
      Opensolr Index Control Panel
    4. Click Solr Admin to get the latest disk usage:
      Opensolr Index Control Panel
      Opensolr Index Control Panel
    5. Visit the Pricing Page (also available via the top navigation or the Billing section in your Index Control Panel):
      Opensolr Index Control Panel
      Opensolr Index Control Panel
    6. You’ll see a set of pre-defined packages.
      However, you can always customize your package to fit your needs:
      Opensolr Index Control Panel
      Move on to the customization area, where you can select more disk space, bandwidth, indexes, clusters, or any other resource:
      Opensolr Index Control Panel
  2. Need to upgrade another resource?
    The process is the same—simply choose more of what you need (indexes, bandwidth, clusters, etc.).
    All upgrades and downgrades are pro-rated, so you only pay for what you use. 💡


⚡️ Pro Tips

  • You can upgrade or downgrade at any time.
  • All changes are instant and flexible.
  • If you ever need help, Opensolr support is here for you.

Need more detail?
See our full documentation or reach out to support if you hit any snags.

🎉 Try Opensolr Free — No Credit Card Required

Opensolr now offers a Free Trial membership so you can experience the full power of our cloud platform—no strings attached.


🆓 Free Means Free

NO CREDIT CARD REQUIRED!
You can explore everything Opensolr has to offer without entering any payment information.
Just register for your Free Trial account and get started instantly.


🚦 Free Trial Resource Limits

Your Opensolr Free Trial includes:

  • 5 Solr Indexes
  • 900 MB Disk Space per index
  • 10 GB Monthly Search Traffic Bandwidth per index
  • Backup and replication enabled for all your indexes

🌟 Who Is This For?

Our Free Trial is the perfect way to:

  • Evaluate Opensolr’s features and performance
  • Prototype your next project with real-world data
  • Test backup, restore, and replication workflows
  • Get hands-on experience—risk free

🚀 Ready to Start?

If you don’t have an Opensolr account yet,
Click here to register for your Free Trial and explore the Opensolr Cloud Ecosystem—totally free.

Opensolr Resilient Cluster

Aims to explain te difference between a normal Opensolr Index, and an Opensolr Resilient, High Availability Cluster.


When you Upgrade or Downgrade your Opensolr account, regardless of the recurring period, all Upgrades and Downgrades, are always pro-rated, so you always only pay for the calculated difference from the unused days of the existing membership plan.

This also applies in case one of your recurring charges has been rejected, and you chose to place a new order, instead of updating your biling information.
Please refer to updating your billing information to learn more.

Refunds are possible for new accounts only, and only within the first 10 days of having used a paid Opensolr service.

Download Invoices

In order to download your Opensolr Invoices, simply have to Log in to your Opensolr Account, and use the Top Menu, to click on Billing -> Invoices Dashboard.


Please note that you will have to do this from the main account, and not from a team member's account.

Update Payment Method

Also, the Agreement between you and Opensolr SRL, is the one you agreed to, when you signed up for your new Opensolr account.

Update Payment Method

In order to update your billing method, simply have to Log in to your Opensolr Account, visit the Billing Admin Area and follow the instructions there.
Please note that you will have to do this from the main account, and not from a team member's account.

Update Payment Profile

Once you finish updating your Billing Profile, you will have to move on to the next step, where you can Manage your actual Payment Methods inside the Stripe Customer Portal.

Update Payment Method

You can also download invoices and receipts for your payments, from the Stripe Customer Portal.

Also, the Agreement between you and Opensolr SRL, is the one you agreed to, when you signed up for your new Opensolr account.

Opensolr offers these major types of hosted solr instances:

​Please contact us to learn more.

Due to security concerns, the Opensolr registration email address, can only be changed / updated, by requesting that via a support ticket.

The Billing email address, can be changed from your Opensolr Control Panel, unde the Billing Information Section.

You can update your email address on file, only by sending a request to support@opensolr.com due to security check procedures.

 

Update Payment Method

In order to update your billing method, simply have to Log in to your Opensolr Account, visit the Billing Admin Area and follow the instructions there.
Please note that you will have to do this from the main account, and not from a team member's account.

Update Payment Profile

Once you finish updating your Billing Profile, you will have to move on to the next step, where you can Manage your actual Payment Methods inside the Stripe Customer Portal.

Update Payment Method

You can also download invoices and receipts for your payments, from the Stripe Customer Portal.

Also, the Agreement between you and Opensolr SRL, is the one you agreed to, when you signed up for your new Opensolr account.

With the Opensolr Simple Dedicated Plan you get to use the same great Solr Shared Cloud features in your own dedicated environment.

Click here to order now.






Review us on Google Business
ISO-9001 CERTIFIED ISO-27001 CERTIFIED