Select a category on the left, to get your answers quickly
Opensolr services are hosted in various regions worldwide, including:
We operate across a range of trusted third-party data center and cloud providers.
Most of our infrastructure is hosted by AWS and Hetzner AG, but we are happy to accommodate other providers for any custom, dedicated plans.
We rely on very large, bare-metal servers, which are securely containerized.
Resources for each Solr Index are dynamically allocated and scaled globally according to index usage—meaning your performance is consistent, no matter which package you choose.
Find full explanations on our documentation pages.
All our plans are pre-paid—there are no hidden costs or surprise fees.
What you see on the Pricing Page is exactly what you pay.
We also provide fully dedicated Managed Solr Cloud services for those who need total control.
Using a CMS like Drupal?
The official Search API Opensolr module automates everything, from account creation to server connection and Solr configuration files.
Want to learn more or troubleshoot?
- Learn more about creating your index
- Troubleshoot common issues
- Visit our documentation pages for step-by-step guides.
The Opensolr service runs on a set of resources that determine how you use and scale your search capabilities:
Indexes
Standalone Opensolr indexes located in various regions worldwide.
Clusters
Resilient clusters of servers that function as a unified Opensolr index, with added benefits as described here.
Disk Space
The storage used by each of your Opensolr indexes or clusters.
Bandwidth
The outgoing data traffic from Opensolr to your site or app.
You’ll typically need to upgrade your plan when:
Suppose you have 1 Opensolr index and it runs out of disk space.
Here’s how to check and upgrade, step by step:
Check your index disk space consumption:
Need to upgrade another resource?
The process is the same—simply choose more of what you need (indexes, bandwidth, clusters, etc.).
All upgrades and downgrades are pro-rated, so you only pay for what you use. 💡
Need more detail?
See our full documentation or reach out to support if you hit any snags.
Opensolr now offers a Free Trial membership so you can experience the full power of our cloud platform—no strings attached.
NO CREDIT CARD REQUIRED!
You can explore everything Opensolr has to offer without entering any payment information.
Just register for your Free Trial account and get started instantly.
Your Opensolr Free Trial includes:
Our Free Trial is the perfect way to:
If you don’t have an Opensolr account yet,
Click here to register for your Free Trial and explore the Opensolr Cloud Ecosystem—totally free.
Aims to explain te difference between a normal Opensolr Index, and an Opensolr Resilient, High Availability Cluster.
When you Upgrade or Downgrade your Opensolr account, regardless of the recurring period, all Upgrades and Downgrades, are always pro-rated, so you always only pay for the calculated difference from the unused days of the existing membership plan.
This also applies in case one of your recurring charges has been rejected, and you chose to place a new order, instead of updating your biling information.
Please refer to updating your billing information to learn more.
Refunds are possible for new accounts only, and only within the first 10 days of having used a paid Opensolr service.
Download Invoices
In order to download your Opensolr Invoices, simply have to Log in to your Opensolr Account, and use the Top Menu, to click on Billing -> Invoices Dashboard.
Please note that you will have to do this from the main account, and not from a team member's account.
Also, the Agreement between you and Opensolr SRL, is the one you agreed to, when you signed up for your new Opensolr account.
Update Payment Method
In order to update your billing method, simply have to Log in to your Opensolr Account, visit the Billing Admin Area and follow the instructions there.
Please note that you will have to do this from the main account, and not from a team member's account.
Once you finish updating your Billing Profile, you will have to move on to the next step, where you can Manage your actual Payment Methods inside the Stripe Customer Portal.
You can also download invoices and receipts for your payments, from the Stripe Customer Portal.
Also, the Agreement between you and Opensolr SRL, is the one you agreed to, when you signed up for your new Opensolr account.
Opensolr offers these major types of hosted solr instances:
Please contact us to learn more.
Due to security concerns, the Opensolr registration email address, can only be changed / updated, by requesting that via a support ticket.
The Billing email address, can be changed from your Opensolr Control Panel, unde the Billing Information Section.
You can update your email address on file, only by sending a request to support@opensolr.com due to security check procedures.
Update Payment Method
In order to update your billing method, simply have to Log in to your Opensolr Account, visit the Billing Admin Area and follow the instructions there.
Please note that you will have to do this from the main account, and not from a team member's account.
Once you finish updating your Billing Profile, you will have to move on to the next step, where you can Manage your actual Payment Methods inside the Stripe Customer Portal.
You can also download invoices and receipts for your payments, from the Stripe Customer Portal.
Also, the Agreement between you and Opensolr SRL, is the one you agreed to, when you signed up for your new Opensolr account.
With the Opensolr Simple Dedicated Plan you get to use the same great Solr Shared Cloud features in your own dedicated environment.
Click here to order now.
