Documentation

The Opensolr service, runs on a set of resources:

• Indexes - standalone Opensolr indexes residing in various regions worldwide.
• Clusters - resilient cluster of servers working as an Opensolr Index, which offers many other benefits, as described here.
• Disk space - the disk space used by each one of your Opensolr Indexes or Clusters.
• Bandwidth - the outgoing data traffic going from the Opensolr infrastructure, to your website or application.

When do you need to upgrade your plan?
You generally need to upgrade, when your Free Trial is over, or, you ran out of either one of the above resources.

For example, let's say you have 1 Opensolr Index, and that index ran out of disk space.

1. Check your index disk space consumption:
   
   1. Go to your Opensolr Control Panel - Index List.
   2. Click on your index name:
      
   3. Check the disk space in your Opensolr Index Control Panel:
      
   4. Click Solr Admin to get fresh disk usage (just to make sure):
      
      
   5. Go to the Pricing Page which is reachable throughout the website using the top Pricing link, or follow the Billing section in your Opensolr Index Control Panel:
      
      
      
   6. You will there see a set of pre-defined packages, however you will always have to customize your package, in order to fit your needs.
      
      Next, you will get to the customization area, where you can select more disk space, bandwidth, indexes, clusters, or any other resource.
      
2. Do the same for any other resource, including when you need more indexes, you would simply select more indexes.
   All upgrades and downgrades are pro-rated so you always only pay for what you use.

Opensolr now provides a Free Trial membership.

NO CREDIT CARD REQUIRED!
There is no longer the need to register your payment method to get a Free Trial Opensolr account.

The new Free Trial membership, now gives you the option to explore the full Opensolr potential, with the following resorce limits:

• 5 Solr Indexes
• 900 Mb Disk Space Per Each Index
• 10 Gb Monthly Search Traffic Bandwidth Per Each Index
• Backup and replication are also enabled

This should be perfectly suitable to test the capabilities of the Opensolr Cloud Ecosystem.
If you don't have an Opensolr account, click here, to register and get started, totally free.

Opensolr Resilient Cluster

Aims to explain te difference between a normal Opensolr Index, and an Opensolr Resilient, High Availability Cluster.

When you Upgrade or Downgrade your Opensolr account, regardless of the recurring period, all Upgrades and Downgrades, are always pro-rated, so you always only pay for the calculated difference from the unused days of the existing membership plan.

This also applies in case one of your recurring charges has been rejected, and you chose to place a new order, instead of updating your biling information.
Please refer to updating your billing information to learn more.

Refunds are possible for new accounts only, and only within the first 10 days of having used a paid Opensolr service.

Update Payment Method

In order to update your billing method, simply have to Log in to your Opensolr Account, visit the Billing Admin Area and follow the instructions there.
Please note that you will have to do this from the main account, and not from a team member's account.

Once you finish updating your Billing Profile, you will have to move on to the next step, where you can Manage your actual Payment Methods inside the Stripe Customer Portal.

You can also download invoices and receipts for your payments, from the Stripe Customer Portal.

Also, the Agreement between you and Opensolr SRL, is the one you agreed to, when you signed up for your new Opensolr account.

Opensolr offers these major types of hosted solr instances:

​Please contact us to learn more.

• Dedicated Resilient Cluster
• High Availability, via Load Balancing
• Read-Write separation - Learn More
• Multi-Region Failover Resilient Cluster
• Get the full power of our Dedicated Resilient Cluster, with Multi-Region Failover.
• Standalone Shared Solr Cloud
• Our Shared Solr Cloud, provides an easy way to get started instantly with your solr idex.
• Register for a free trial account, and get started within minutes.
• Share a dedicated server's resources with other users, to optimize costs.
• Ideal for small applications or websites that use Solr.
• Simple Dedicated Solr Cloud
• Get the full features of the Standalone Shared Solr Cloud, without sharing your ressources.
• Custom Solr Services
• Search implementation, for PHP / Javascript backend
• Search configuration and optimization consultancy

​

Due to security concerns, the Opensolr registration email address, can only be changed / updated, by requesting that via a support ticket.

The Billing email address, can be changed from your Opensolr Control Panel, unde the Billing Information Section.

You can update your email address on file, only by sending a request to support@opensolr.com due to security check procedures.

Update Payment Method

In order to update your billing method, simply have to Log in to your Opensolr Account, visit the Billing Admin Area and follow the instructions there.
Please note that you will have to do this from the main account, and not from a team member's account.

Once you finish updating your Billing Profile, you will have to move on to the next step, where you can Manage your actual Payment Methods inside the Stripe Customer Portal.

You can also download invoices and receipts for your payments, from the Stripe Customer Portal.

Also, the Agreement between you and Opensolr SRL, is the one you agreed to, when you signed up for your new Opensolr account.

With the Opensolr Simple Dedicated Plan you get to use the same great Solr Shared Cloud features in your own dedicated environment.

Click here to order now.